A 5-Stage Digital Workflow
From recording a customer's needs to keeping track of renewals, a simple digital workflow reduces paperwork, repeat entry and errors. Distroo is building this toolkit with Advisors in mind.
Record the Customer's Needs
Capture the family, vehicle or business details once, so that you do not ask the same questions again.
Prepare Options
Use partner insurers' official material and Distroo's templates to prepare a clear summary of options.
Share by WhatsApp or Email
Send a clear, branded summary of options to the customer on the channel they prefer.
Digital Proposal Steps
Where the insurer supports it, the customer completes e-KYC and e-sign and pays the insurer through its official channel.
File & Track
Keep policy documents organised and track renewal dates, so nothing is missed.
Less Admin. More Time With Customers.
Digital tools that keep your records tidy and reminders on time.
Modern insurance distribution, supported by simple tools.
Insurance work involves a lot of repeat data entry, document chasing and date tracking. Distroo is building a toolkit that brings client records, reminders and templates together so Advisors can work with fewer steps and fewer errors.
Key Advantages
- Client and Policy Records
- Branded Summaries for Customers
- Digital Proposal Steps Where Insurers Support Them
- Renewal and Follow-Up Tracking
Records, reminders, templates and document storage, designed to work together.
A Digital Workspace for Your Practice
Keep client records, proposal status and renewal dates in one place, from a desktop or laptop.
Run Your Day From Your Phone
Share summaries on WhatsApp, check renewal dates and update client notes while you are out meeting customers.
Toolkit & Data Protection Standards
The digital tools Advisors use, and the standards we follow for protecting customer data.
Client and Policy Records
Store customer details, policy information and notes in one place.
Branded Summary Templates
Create clear summaries of options with room rent terms, exclusions and network details, using insurers' official information.
Digital Proposal Steps
Where insurers allow, use e-KYC and online payment links to complete the proposal digitally.
Remuneration Statements
A clear record of policies issued and remuneration due, as per the agreed terms.
Document Storage
Organised storage for customer schedules, proposal forms and related documents.
Secure Transmission
Customer data is handled with encryption in transit and appropriate access controls.
Regulatory Alignment
Processes follow Indian insurance regulatory guidelines on solicitation and data handling.
Access Controls
Role-based access, so that only authorised people see sensitive customer information.
Backups
Regular backups to protect against loss of records.
Insurer Channels
Applications and payments go through insurers' official channels.
Appointments and verification are governed by the applicable IRDAI regulations.
How Distroo tools can save you time
Tool Benefits:
Less Repeat Entry
Record customer details once and reuse them.
WhatsApp-Friendly Summaries
Share clean comparison summaries on the customer's phone.
Digital KYC & Proposal Links
Customers can review, sign and pay online where insurers support it.
Servicing Requests
Prepare and track endorsement requests and claim documents.
Tools Included With Distroo Onboarding
Everything you need to run an organised advisory practice from the start.
Advisor Workspace
A desktop workspace for portfolio reviews and tracking.
- Filters to compare features such as room rent terms
- Client records with policy expiry alerts
- Statements and reports for your own records
Mobile Access
A mobile-friendly way to work while you are away from your desk.
- Share option summaries and links quickly
- Reminders for renewals and follow-ups
- Quick-call access to your client contacts
Customer Support Tools
A simple way for your customers to share documents and ask for servicing help.
- Your name and contact details shown to the customer
- A clear view of a family's health, life and motor policies
- Claims and servicing guidance from your Advisor
Frequently Asked Questions on Technology Support
Answers about the toolkit, access and data protection.